We strive to ensure that every purchase meets your expectations. If you are not completely satisfied with your order, you may request a return in accordance with the following policy.
Return Period
Return requests must be submitted within 30 days of the delivery date.
Return Conditions
Returned products must:
- Be unused and in their original condition.
- Include all original packaging, labels, and accessories.
- Be free from damage caused after delivery.
- Be returned in clean and resalable condition.
Items that fail to meet these requirements may not qualify for a refund.
Non-Returnable Items
The following products are generally not eligible for return:
- Personalized or made-to-order items.
- Gift cards or digital products.
- Final sale merchandise.
- Products showing signs of use or alteration.
Refund Review
All returned items are inspected before a refund decision is made.
If approved, the refund will be issued to the original payment method. Processing times depend on your financial institution or payment service provider.
Incorrect or Damaged Orders
If your order arrives with missing items, shipping damage, manufacturing defects, or incorrect products, please keep all packaging materials until the issue has been reviewed.
Return Shipping Costs
Unless otherwise required by law or caused by our fulfillment error, customers are responsible for return shipping expenses.